Introduction
Welcome to Life Flow Manager's Privacy Policy. At Life Flow Manager (LFM), we are committed to protecting your privacy and handling your personal information with transparency and care. This Privacy Policy complements our Terms of Service by detailing our approach to privacy and the handling of your personal and non-personal information. Whether you're using our mobile application or website, we understand the importance of privacy in the digital age and strive to ensure your experience with LFM is secure and respectful of your privacy rights.
The purpose of this Privacy Policy is to inform you about the types of information we collect, how it's used, and the measures we take to protect it. Our policy covers all users of Life Flow Manager's services and applies to all data collected through our platforms. By accessing or using our Service, you acknowledge and agree to the terms outlined in this Privacy Policy, demonstrating our mutual commitment to privacy. Life Flow Manager is dedicated to upholding the highest standards of privacy protection, and this policy is a testament to that commitment.
1. Data Collection
Life Flow Manager (LFM) collects a range of data to provide, improve, and personalize our services, ensuring users have a seamless experience. Our data collection encompasses both Personally Identifiable Information (PII) and other types of data, structured to respect user privacy while enhancing functionality.
1.a. Personal Identification Information (PII)
Name and Contact Details: Includes first and last name, email address, phone number, and any other contact-related information.
Account Details: Username, password, and other information necessary for account creation and management.
1.b. Task-Related Data
Project Details: Information about tasks, projects, and goals entered by the user, including deadlines, descriptions, and associated documents or attachments.
Preferences and Settings: User preferences, including customization settings and configurations within the app.
1.c. Usage Data
Device Information: Type of device, operating system, browser type, and settings used to access LFM.
Log Data: Information on how the service is accessed and used, such as IP address, access times, hardware and software information, device event information, and browsing behavior.
Location Data: Geographic location information to provide localized services, subject to user permissions.
LFM is dedicated to transparent data practices, ensuring users understand what data is collected, how it's used, and the control they have over their personal information. This commitment to privacy is integral to building trust and providing a user-centric service.
2. Data Usage
Life Flow Manager (LFM) utilizes collected data to enhance user experience, service functionality, and for business operations as follows:
Service Improvement: Data is analyzed to understand user behavior and preferences, enabling us to refine and introduce features that meet user needs more effectively.
Personalization: Personal and usage data help tailor the user experience, allowing for customized task management solutions and interface configurations.
Marketing and Communication: We use contact information to send updates, promotional materials, and essential service-related notifications, with user consent.
Customer Support: Collected data assists in providing timely and effective support, resolving issues, and answering inquiries.
Security and Compliance: Data is critical for protecting against fraudulent activity, ensuring system security, and complying with legal obligations.
In every aspect, LFM is committed to using data responsibly, ensuring that its application directly benefits our users while upholding our privacy standards.
3. Data Sharing and Disclosure
Life Flow Manager (LFM) respects the privacy of our users and is committed to protecting their personal information with care and transparency. This section outlines the circumstances under which LFM may share or disclose user data with third parties.
3.a. Consent
We will share personal information with companies, organizations, or individuals outside of LFM when we have your consent to do so. We require opt-in consent for the sharing of any sensitive personal information.
3.b. Service Providers
We may share your information with trusted third-party service providers who perform services on our behalf, including payment processing, data analysis, email delivery, hosting services, customer service, and marketing assistance. These third parties are prohibited from using your information for any purpose other than to provide these services to LFM and are contractually obligated to maintain the confidentiality and security of your information.
3.c. Legal Requirements
LFM may disclose your information if required to do so by law or in response to valid requests by public authorities, such as to meet national security or law enforcement requirements. This includes complying with legal processes, responding to court orders, or other legal proceedings.
3.d. Business Transfers
In the event of a merger, acquisition, bankruptcy, dissolution, reorganization, sale of some or all of LFM's assets, or transition of service to another provider, your personal information and other data may be among the assets transferred. You will be notified via email and/or a prominent notice on our website of any change in ownership or uses of your personal information, as well as any choices you may have regarding your personal information.
3.e. Protection of LFM and Others
We may share personal information when we believe it is necessary to investigate, prevent, or take action regarding illegal activities, suspected fraud, situations involving potential threats to the physical safety of any person, violations of LFM's Terms of Service, or as otherwise required by law.
3.f. Aggregate and Non-Identifiable Data
LFM may share aggregated, non-personally identifiable information with partners or the public in a way that does not directly identify you, such as for industry analysis, demographic profiling, marketing, and advertising.
This Data Sharing and Disclosure policy is integral to our privacy practices and reflects our commitment to safeguarding our users' privacy while providing a transparent and respectful service.
4. User Rights
Life Flow Manager (LFM) is committed to ensuring that our users have control over their personal information. This section outlines the rights you have regarding your data and how you can exercise these rights.
4.a. Right to Access
You have the right to request access to the personal information LFM holds about you. This allows you to receive a copy of the personal data we have and to check that we are lawfully processing it.
4.b. Right to Correction
You can request that any incomplete or inaccurate information we hold about you is corrected.
4.c. Right to Deletion
You have the right to ask us to delete or remove personal information where there is no good reason for us continuing to process it. This is known as the right to be forgotten.
4.d. Right to Restrict Processing
You have the right to request the restriction of processing of your personal information. This enables you to ask us to suspend the processing of personal data about you, for example if you want us to establish its accuracy or the reason for processing it.
4.e. Right to Data Portability
You have the right to receive or request we transfer a copy of your personal data in an electronic format. This allows you to obtain and reuse your personal data for your own purposes across different services.
4.f. Right to Object
You have the right to object to the processing of your personal data where we are relying on a legitimate interest (or those of a third party) and there is something about your particular situation which makes you want to object to processing on this ground.
4.g. How to Exercise Your Rights
To exercise any of these rights, please contact us using the contact information provided in our Privacy Policy. We may need to verify your identity before fulfilling your request.
LFM is dedicated to upholding these rights and will respond to your requests within the timeframe stipulated by applicable data protection laws.
5. Data Security
Life Flow Manager (LFM) employs comprehensive data security measures to protect the confidentiality, integrity, and availability of user information. We utilize industry-standard encryption technologies, such as SSL/TLS, to secure data during transmission. Data stored on our servers is encrypted to safeguard it from unauthorized access.
Access to personal information is strictly limited to personnel who require it to perform their job functions. We regularly train our employees on data security practices and enforce strict access controls and authentication measures.
Secure storage practices are in place, including regular audits and monitoring to detect and respond to potential security vulnerabilities. Our infrastructure is designed to provide resilience against attacks and data loss, with backup systems ensuring data recovery and continuity of service.
LFM is committed to maintaining the highest level of data security and continuously updates its practices to address emerging threats and comply with regulatory requirements.
6. International Data Transfers
Life Flow Manager (LFM) recognizes the importance of protecting personal information when it is transferred across international borders. Our servers, hosted in Ohio, and our use of the AWS Aurora database for data storage, necessitate the transfer of data from various global locations to the United States.
LFM complies with international data protection laws, including the General Data Protection Regulation (GDPR) for EU residents. We ensure that all data transfers meet the strict requirements set forth by these regulations, employing mechanisms like Standard Contractual Clauses (SCCs) and adhering to the Privacy Shield framework, where applicable, to provide adequate protection for data transferred outside the EU and EEA.
Our commitment to securing international data transfers is integral to our privacy practices, ensuring users' personal information is handled with the highest standards of security and compliance.
8. Children’s Privacy
8.a. Our Commitment to Children’s Privacy
We recognize the importance of protecting the privacy of children under the age of 13. Our services are not directed to children, and we do not knowingly collect, use, or disclose personal information from children under 13. If we become aware that we have inadvertently received personal information from a child under the age of 13, we will take steps to delete that information as quickly as possible.
8.b. Prohibitions for Children Under 13
Children under the age of 13 are not permitted to use our services, and we do not knowingly collect information from them. In compliance with the Children's Online Privacy Protection Act (COPPA), we do not seek or knowingly collect any personal information from children under the age of 13.
8.c. Parental Control and Involvement
We encourage parents and guardians to take an active role in their children’s online activities. Parents who believe that their child has provided us with personal information may contact us to request the deletion of such information.
8.d. Deleting Children's Information
Upon verification of a request from a parent or guardian, we will promptly delete the child’s personal information from our records. We also recommend that parents utilize software or other tools to ensure a child-friendly online environment.
8.e. Notification to Parents
We commit to adhering to the strictest standards of children’s privacy and will provide notice to parents regarding our information practices concerning children, including the types of personal information we may collect, how we use it, and with whom we may share it.
8.f. Parental Consent
Should there be a situation where we collect personal information from children under 13, we will require verifiable parental consent before collecting, using, or disclosing any personal information from children. This consent will detail the specific information being collected, how it will be used, and how it can be deleted.
8.g. Contact Information
Parents or guardians with questions or concerns about our Children’s Privacy Policy are encouraged to contact us directly. We are committed to the protection of children's privacy and ensuring a safe online environment.
9. Policy Updates
Our Privacy Policy may be updated from time to time to reflect changes in our practices, technology, legal requirements, and other factors. We reserve the right to modify this policy at any time, so we encourage users to review it frequently. Changes will become effective immediately upon posting on our website, except as required by law. We will notify users of significant changes through our website or via email, highlighting the most substantial adjustments. Users are bound by any changes to the policy when they use the services after such changes have been first posted.
10. Contact Information
If you have any questions or concerns about your privacy and data use, please feel free to reach out to us. We are committed to ensuring that your information is protected and handled with the utmost care. You can contact us via email at:
Email: ryan.sobel@sobelfinacial.com
Your privacy matters to us, and we are here to address any inquiries or concerns you may have regarding our practices or your personal information.
11. Governing Law and Dispute Resolution
This Privacy Policy is governed by and construed in accordance with the laws of the jurisdiction where Life Flow Manager (LFM) is established, aligning with the governing law provisions stated in our Terms of Service. This ensures consistency in legal interpretation and application.
In the event of a dispute related to this Privacy Policy, we first seek to resolve the issue through amicable negotiations. If the dispute cannot be settled through negotiation within a reasonable timeframe, the parties agree to submit to binding arbitration under the rules of an agreed-upon arbitration association in the jurisdiction of LFM's establishment. The arbitration will be conducted by a single arbitrator chosen mutually by the parties, and the arbitrator's decision shall be final and binding.
For matters where court action is permissible or for disputes outside the arbitration agreement's scope, both parties retain the right to seek legal remedies in court. Such actions shall be filed in the courts of the jurisdiction where LFM is established, with both parties consenting to the exclusive jurisdiction and venue of these courts.